Business Connect PoliciesBut what happens if?
Business Connect is a broker for various sources of products. Business Connect does not inventory stock. Therefore, we do not have a policy for returning product. However, we are committed to customer satisfaction and should a customer not be satisfied, we will do all in our power to make sure the customer is satisfied with the product and the service.
When product is not available within 10 days of receipt of funds, Business Connect will make every effort to find and make delivery within a reasonable amount of time. Business Connect will give a timeline for delivery. Should this not be acceptable to the customer, all funds will be returned with a full explanation.
All orders include a flat $10.00 shipping and handling cost within the continental United States. Any orders that exceed five (5) items $5.00 per each additional 5 items will be applied. Rush orders will require contacting us to determine the exact amount of the shipping cost. Outside the continental United States, the actual cost per order will be determined. Our goal is to make delivery within 10 working days of receipt of order. Where this cannot be done, it will be noted on our website and the cost of shipping added to the purchase price.
Damaged Goods Policy
Each of our suppliers is required to provide high quality undamaged products. Should a damaged product be delivered, the customer will return the item with a full explanation of how it was received and the supplier will replace free of charge.